FAQ | FREQUENTLY ASKED QUESTIONS

Shipping & Delivery

Yes! I ship worldwide. Shipping costs will be calculated at checkout based on your location.

All orders are shipped with An Post from Cork, Ireland. Shipping times depend on your location and whether your order includes handmade items.

Registered Post – Tracked:

Most handmade items are sent with registered post, and you’ll receive a tracking number once they’re dispatched.

  • Ireland: 1–2 working days
  • UK: 3–5 working days
  • Europe: 5–7 working days
  • USA & Canada: 7–10 working days

Standard Post – Untracked:

All other items are sent with regular post and do not include tracking.

  • Ireland: 1–2 working days
  • UK: 3–7 working days
  • Europe: 5–10 working days
  • USA & Canada: 7–14 working days

Please note: These are estimated delivery times and may vary due to customs, weather, or postal delays. If your order hasn’t arrived after the expected timeframe, feel free to reach out!

Shipping costs are calculated at checkout based on your location and the size of your order.

Handmade Items:
Most handmade items are sent with Tracked Registered Post for extra security, especially full dice sets. This means shipping may cost a little more but you’ll receive a tracking number once it ships.

📬 Exceptions:
Some smaller handmade items, like single D20s, are shipped via standard post to keep shipping costs more affordable. These do not include tracking.

All Other Items:
Curated sets and other non-handmade products are shipped via standard post (untracked).

Customs and Import Taxes:
Buyers are responsible for any customs or import taxes that may apply. Rebel Dice is not responsible for delays caused by customs.

Ready-to-go products: Processing time is usually 2 to 4 working days.

Pre-orders: Processing time is 2 weeks.

Handmade & Pre-Orders

The fastest a set can be completed is around 2 weeks.

  • Resin takes 24 to 48 hours to harden enough to remove from the mold.
  • It then needs to cure for a few more days before I can start working on it.
  • After curing, I sand and polish each die, ink the numbers, and do a final quality check.

The time to complete a set may increase depending on how many orders I’m working on at the time.

Want to see the full process? Check out the Behind the Craft section for a detailed look at how I handcraft my dice!

Ready-to-go products: Processing time is usually 2 to 4 working days.

Pre-orders: Processing time is 2 weeks.

Product Questions

All my handmade dice are made with high-quality epoxy resin.

All floral and plant inclusions are hand-picked and dried/prepared by me. Each dice set will specify exactly where the inclusions were sourced from.

Since I use natural moss, it will gradually yellow over time. This usually starts happening after about 1 year.

It’s normal for handmade epoxy resin dice to develop a slight yellow tint over time due to the nature of the material. This will be more noticeable in transparent dice.

For colored dice, the change will be very subtle and barely noticeable.

My dice are balanced enough for casual play and are as balanced as most factory-made dice.

Since handmade dice are crafted individually, they won’t be perfectly balanced, but that’s true for most manufactured dice too! All my handmade dice are cast in a pressure pot to reduce bubbles and ensure the best possible balance.

  • Avoid rolling your dice on hard surfaces like glass or stone.
  • Keep them out of direct sunlight and heat to prevent discoloration.
  • Clean them gently with a dry microfiber cloth. Wetting them could cause the paint on the numbers to wear off.

I make my own silicone molds from my master dice.

No, I don’t sell molds at the moment.

Orders & Changes

If you need to change or cancel your order, please reach out to me as soon as possible. For handmade items, once I’ve started working on them or shipped your order, changes may not be possible.

If your order arrives damaged, please contact me right away with a photo of the damage so I can help resolve the issue.

I generally don’t accept returns or exchanges. However, if there’s a problem with your order, whether it’s damaged or not what you expected, please reach out to me. I’ll do my best to make it right!

Conditions of return: Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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